EatCam · Privacy Policy

Effective 2026-08-01 · Brand: Whaloom · Individually operated · Contact: support@whaloom.com

TL;DR

By default your food diary and body profile stay on your phone, and meal photos are deleted immediately after recognition. Only if you turn on "Save history" (a Pro feature) are your log and photos kept under your subscription — and you can clear them at any time. We never sell data.

Effective date & scope

Effective 1 August 2026. This Policy applies to the EatCam mobile application and related services. Please read it before first use; continued use signifies that you understand and accept the practices described here.

Who we are

EatCam is operated by an individual developer ("we", "us"); Whaloom is the brand under which the app is published. For any question, request or complaint regarding the processing of personal data under this Policy, contact support@whaloom.com.

What we process, and why

Photo lifecycle

By default: photos travel over TLS, are processed in memory for the single recognition request, and are never written to persistent storage. Once the textual result (dish names and nutrition estimates) is returned to your device, the server-side photo data is discarded.

With "Save history" enabled (optional, off by default, a Pro feature): meal photos are transferred encrypted and stored in Alibaba Cloud Object Storage (OSS), used solely to restore your photos across your devices — never for anything else, never for model training. You can turn backup off at any time; deleting an entry in-app also deletes its cloud photo, and "Clear saved history" in Settings erases all cloud photos. Copies in your camera roll or inside the app remain under your control.

Storage, retention & deletion

Diary and profile data live in a local database on your device: you may delete entries individually in-app, and uninstalling the app removes all local data (system cloud backups, if enabled — iCloud on iOS or Google Backup on Android — are governed by the respective platform's terms). If "Save history" is on, the cloud holds your diary snapshot and photos so you can restore them on a new device; deleting entries in-app updates the cloud accordingly, and you can clear everything directly in-app (Settings → Save history → Clear saved history) — all cloud data is erased immediately; turning the switch off stops saving. You may also email support@whaloom.com and we complete deletion within 30 days. Server-side we additionally retain usage counters aggregated by anonymous device ID and day, for no longer than 12 months.

Third-party processors

We rely on: Alibaba Cloud (AI vision model inference, plus the servers and object storage behind cloud sync and photo backup, all under its data-processing agreement), Open Food Facts (public lookup of barcode nutrition data), and the distribution platform you obtained the app from (Apple App Store / Google Play — app distribution and subscription billing). We do not sell personal information, nor share it with any third party for advertising purposes.

Your rights

You can view, correct or delete your data in-app at any time. Depending on where you live (including under EU/UK GDPR and California CCPA/CPRA), you may also have rights of access, portability, restriction, objection, and to lodge a complaint with a supervisory authority. To exercise them, contact support@whaloom.com; we will respond within statutory deadlines. Because we hold no data that identifies you, some requests may only be completable by you on your own device.

Children

The service is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect children's personal information; if you believe a child has used the service without guardian consent, please contact us.

Changes & contact

We may update this Policy from time to time; material changes will be prominently announced in-app, and continued use constitutes acceptance. The full and historical text is available at whaloom.com/eatcam/privacy. Contact: support@whaloom.com (Whaloom). The English version of this Policy is authoritative.